Privacy Policy

At Propshop Events And Exhibitions Limited, we operate the Propshop Worldwide brand and website to provide our global exhibition services. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit thepropshopworldwide.com, request a quotation, contact our team, or use our exhibition stand design, build, fabrication, installation, and related services.

01. Information We Collect

We collect information that helps us understand your requirements and provide suitable exhibition solutions. This may include:

• Full Name
• Company Name
• Email Address
• Phone Number
• Business Address
• Country or Region
• Exhibition or Event Details
• Stand Size and Design Requirements
• Project Timeline
• Budget Information
• Any information provided through enquiry forms, emails, or phone conversations

We may also automatically collect technical information when you visit our website, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Website Usage Data
• Cookies and Analytics Information

02. How We Use Your Information

We use your information to:

• Respond to enquiries and quotation requests
• Understand your exhibition requirements
• Prepare exhibition stand concepts and proposals
• Provide exhibition stand design, fabrication, logistics, installation, and dismantling services
• Communicate project updates and important information
• Improve our website, services, and customer experience
• Maintain business records
• Protect our website from misuse and security threats
• Comply with applicable legal obligations

We only collect and process information that is necessary to provide our services and manage our business operations.

03. Data Processing and Legal Basis

We process personal information in accordance with applicable privacy and data protection laws. Depending on the nature of the interaction, we may process your information based on:

• Your consent
• The need to provide requested services
• Contractual requirements
• Legitimate business interests, including improving our services and maintaining website security
• Legal obligations

04. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyse website performance, and enhance user experience. Cookies help us:

• Understand how visitors use our website
• Analyse website traffic
• Improve website performance
• Remember user preferences

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

05. Analytics Services

We may use analytics services, such as Google Analytics, to understand how visitors interact with our website. These services may collect information such as:

• Pages visited
• Time spent on the website
• Browser and device information
• General location information

This information helps us improve our website performance and user experience and is not used to directly identify individual visitors.

06. Marketing Communications

If you submit an enquiry, request information, or communicate with us, we may contact you regarding:

• Exhibition projects
• Quotations and proposals
• Service updates
• Relevant company information

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in our emails.

07. Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information. Your information may be shared only when necessary with trusted service providers that support our business operations, including:

• Website hosting providers
• Communication service providers
• CRM systems
• Analytics providers
• Exhibition suppliers and project partners

These third parties are required to maintain appropriate confidentiality and security standards when handling your information.

08. Data Security

We implement appropriate technical and organisational security measures to protect your information against:

• Unauthorised access
• Accidental loss
• Misuse
• Alteration
• Unlawful disclosure

While we take reasonable precautions to protect your personal information, no online system can guarantee complete security.

09. Third-Party Websites

Our website may contain links to external websites, including exhibition organisers, venues, suppliers, and industry partners. We are not responsible for the privacy practices, security measures, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. Data Retention

We retain your personal information only for as long as necessary to:

• Respond to enquiries
• Provide requested services
• Complete exhibition projects
• Maintain business records
• Meet legal requirements
• Resolve disputes

When information is no longer required, it is securely deleted or anonymised.

11. Your Privacy Rights

Depending on applicable privacy laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to certain processing activities
• Restrict the processing of your information
• Withdraw consent where applicable
• Request a copy of your information where applicable

To exercise these rights, please contact us using the details provided below.

12. International Data Transfers

As a global exhibition stand design and build company, we work with clients, suppliers, and partners across different countries. Your information may be transferred, stored, or processed in countries where our teams, service providers, or partners operate.

We take appropriate measures to ensure that your personal information remains protected in accordance with applicable data protection requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or legal requirements. Any updated version will be published on this page with the revised effective date.